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Cost & buying

What determines AI calling cost

AI calling cost is driven primarily by total connected minutes, which depends on how many calls you place and how long each conversation runs, more than any fixed per agent or per feature charge.

Volume matters more than anything else

A business calling a few hundred leads a month will land on a very different cost than one calling several thousand. Estimating your realistic monthly call volume is the single most useful step in predicting cost accurately.

Average call length affects the total

Longer, more consultative conversations use more minutes per call than quick qualification calls. A campaign asking a handful of qualifying questions will generally cost less per lead than one holding a longer, more detailed conversation.

Unanswered calls typically aren't charged

Most platforms only bill for actual connected conversation time, meaning a call that goes to voicemail or rings unanswered doesn't consume the same minutes as a full conversation, which keeps costs closer to actual usage.

Frequently asked

The underlying minute based pricing is typically the same, since cost is driven by connected call time regardless of who initiated the call.

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