AI Voice Agents
Create and configure AI voice agents that can conduct phone conversations with leads using defined personas, instructions, and campaign objectives.
A Dialbotix Agent is an AI voice persona configured to communicate with leads during phone calls according to defined instructions and campaign objectives.
Step by step
- 1
What is an Agent?
An Agent is the AI voice persona responsible for communicating with a lead during a phone conversation.
- 2
Agent identity
Configure the name and description used to define the identity and context of the AI voice agent.
- 3
Agent persona
Define how the agent should communicate, including the intended conversational behavior and role.
- 4
Voice AI configuration
Configure the voice-related AI settings used by the agent when participating in calls.
- 5
Using an Agent in a Campaign
Campaigns use an assigned Agent together with campaign goals, qualification criteria, booking settings, and instructions.
- 6
Multiple Agents
Different Agents can be configured for different campaigns, audiences, products, or conversational workflows.
Common questions this page answers
Frequently asked questions
What is an AI voice agent?
An AI voice agent is software that can conduct spoken conversations over the phone using AI. In Dialbotix, an Agent represents the AI voice persona used during calls.
Can I create multiple Dialbotix agents?
Yes. Agents can be configured separately and assigned to different campaigns or calling workflows.
What is the difference between an Agent and a Campaign?
The Agent defines who the AI is and how it communicates, while the Campaign defines the specific calling objective, pitch, qualification criteria, booking behavior, leads, and related settings.
Related documentation
Ready to try it yourself?
Set up your first AI voice agent in under a minute, or talk to our team.
